Before you buy
Questions, answered
Is it authentic?
Yes. Every watch is brand-new and original, in the brand's own packaging. Crowset buys retail overstock from retailers; we are an independent retailer, not affiliated with the brands we sell.
Why are prices up to 60% lower?
Retailers order models and colors long before they sell, and some stock is left when the next collection arrives. We buy that surplus by the lot and pass the saving on. During Black November the price you see is the sale price.
How long is delivery?
Every order is checked and prepared within 2 business days. Standard delivery takes 7-15 business days and is free on orders over $79 ($5.90 below that). Express takes 3-5 business days for $9.90.
Do I have to send the watch back for a refund?
No. You have 30 days from delivery to ask for a refund, and you keep the watch. Write to support@crowsetofc.com with your order number.
Is there a warranty?
Every watch is covered by our 90-day Crowset warranty against manufacturing defects. If something is wrong, we replace it or refund it.
Which payment methods work?
Major credit and debit cards, plus the wallets shown at checkout. Payment is encrypted and processed securely.